FREQUENTLY ASKED QUESTIONS
HOW DO I GET MY DISCOUNTED MEMBERSHIP FOR SIGNING UP IN JULY?
If you were a 2023/2024 member, and you are signing up for the Master or Apprentice tiers, then you will automatically be charged the discounted price, $130 and $80, respectively.
WHERE DO I GET MY COUPON CODES FOR MY DISCOUNTS AND GIFT SELECTION?
Your codes will not be e-mailed to you, but can be found on each tier’s membership page. Once the status has been updated to Completed, you can visit the Membership page to get your 2024/2025 Premier Guild Coupon Codes.
I JOINED THE 2024 PREMIER GUILD IN JULY, WHEN WILL I RECEIVE THE 20% COUPON CODE?
All 2023 Premier Guild Members who joined in July 2024, will receive the 20% Coupon Code in August 2024.
CAN I SELECT A 2023 PREMIER GUILD GIFT AS MY 2024 PREMIER GUILD FREE GIFT?
No, but if we have extras after they ship later this year, you can purchase them if you are a 2024 member.
I WAS A 2023 MEMBER BUT I DID NOT SELECT MY FREE GIFT, CAN I SELECT IT NOW?
Yes, please contact customer service: webcustomerservice@diamondselecttoys.com
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